.
Our Cancellation & Refund Policy
Behind the
Wheel:
Students must give our office 24 hours
notice of any schedule changes or
cancellations. If the cancellation or change
is not done 24 hours before the appointment
scheduled, a $60.00 cash no show fee will be
charged. Our 24-HOUR RULE is Strictly
Enforced!
PLEASE NOTE: We have a "NO REFUND
POLICY" and "NO TRANSFER POLICY".
All terms and conditions of our
CANCELLATION POLICY and NO REFUND POLICY is
Subject to Change Without Notice.
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Some Schedule
Changes that the no-show
fee applies to are as
follows:
-
Family emergencies
or any emergency
-
Student does not
have their permit
(Student is
responsible for
having their permit,
and the instructor
is not required by
Teen Drivers Ed
Online to drive the
student to where
their permit is, nor
wait for the student
to drive anywhere
else to get their
permit.
-
Student's Permit has
expired
-
Student has
forgotten to change
their pick up
address
-
Student did not hear
the schedule dates
correctly as
dictated by the
receptionist.
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Our receptionist will repeat the schedule
dates. It is up to the student to verify the
Schedule Dates. Our receptionist reads the
Schedule Dates from our computer. Your
Schedule Dates are whatever she reads from
our computer screen.
When the
Office is Closed:
In the event that the student should call
during our non-business hours, the student
may leave a message of the cancellation or
change on our phone recorder. This recorder
may be reached at (916) 663-6573.
The recorder is equipped with a time and
date stamp, and all of our calls are logged
in at the time and date the message is left.
If our records show that the message was
left 24 hours before the appointment, no
charge will occur.
The 6 hours behind the wheel certificate
will be held until the balance of the 6
hours is paid. The 6 hours of behind the
wheel is considered to have a remaining
balance if a $60.00 charge occurs. The
$60.00 charge is added to price you paid for
6 hours and is considered the price of 6
hours.
It is each student's responsibility to
notify his/her parents of this cancellation
policy, students will be given a copy of the
cancellation policy on their first drive
lesson.
If you enrolled for either the Internet
only study course or the FREE online drivers
ed with the purchase of six hours of driving
instruction, your completion certificate
will be mailed to you at the time of
successful completion of your final exam.
Please allow 5-7days mailing time. |
