BEHIND THE WHEEL:
Students must give our office 24 hours notice of any
schedule changes or cancellations. If the cancellation
or change is not done 24 hours before the appointment
scheduled, a $60.00 no show fee will be charged. Our
24-HOUR RULE is Strictly Enforced!
NOTE: We have a "NO REFUND POLICY".
and conditions of our CANCELLATION POLICY and NO REFUND
POLICY is Subject to Change Without Notice
Some Schedule Changes that the no-show fee applies to
are as follows:
Family emergencies or any emergency
Student does not have their permit (Student is
responsible for having their permit, and the
instructor is not required by Teen Drivers Ed Online o drive the student to where their
permit is, nor wait for the student to drive
anywhere else to get their permit.
Student's Permit has expired
Student has forgotten to change their pick up
Student did not hear the Schedule Dates
correctly as dictated by the receptionist.
receptionist will repeat the schedule dates. It is up to
the student to verify the Schedule Dates. Our
receptionist reads the Schedule Dates from our computer.
Your Schedule Dates are whatever she reads from our
WHEN the OFFICE IS CLOSED:
In the event that the student should call during our
non-business hours, the student may leave a message of
the cancellation or change on our phone recorder. This
recorder may be reached at (916) 663-6573.
recorder is equipped with a time and date stamp, and all
of our calls are logged in at the time and date the
message is left.
records show that the message was left 24 hours before
the appointment, no charge will occur.
hours behind the wheel certificate will be held until
the balance of the 6 hours is paid. The 6 hours of behind
the wheel is considered to have a remaining balance if a
$60.00 charge occurs. The $60.00 charge is added to
price you paid for 6 hours and is considered the price
of 6 hours.
each student's responsibility to notify his/her parents
of this cancellation policy, students will be given a
copy of the cancellation policy on their first drive
enrolled for the Internet only study course your
completion certificate will be mailed to you at the time
of successful completion of your final exam. If you enroll for
the Internet study course plus Hands-On-Training Behind
the Wheel Driving Instruction you will also be mailed a
Proof of Enrollment certificate.
allow 5-7days mailing time.